Customer Reviews

Have been with Nicole and the team at Bogart & Brownell for years with a consistently positive experience. Quick to respond and give good guidance on both products and navigating claims. Definitely recommend.

Jackie and the Bogart & Brownell team are the best. They are responsive, able to answer questions and address concerns as they arise and are upfront in their communication. I’ve moved a lot across various states, residing in Maryland for several years now and have never had such a good experience with my agency. Even renewals have been swift and the team has been able to communicate all changes to state laws, policies or other updates with clarity and in an understandable manner. I rarely stay with companies for more than 2 years, but anticipate being with Bogart and Brownell for many years to come. Thank you.

The Agent Representative Cheryl was extremely professional and knowledgeable concerning my insurance needs. She spent time explaining options and recommendations that suited my needs. Highly recommend this agency.

I had an excellent experience with Bogart & Brownell insurance company. The process was simple and everything was clearly explained from the start. What stood out the most was how responsive and helpful the team was—they took the time to make sure I understood my coverage and didn’t try to upsell anything I didn’t need. I had multiple insurance lines that transferred, so this was complex. B&B did ALL the heavy lifting to make things easy for me. When I needed assistance, they handled everything quickly and professionally. I also found their pricing to be very competitive compared to other quotes I received. If you’re looking for reliable coverage and great customer service, clear communication, I highly recommend giving them a try.

I was very happy to deal with a local individual in choosing my policies and not a random person at the other end of an 800 number. Nicole represents a number of different carriers so she was able to suggest policies that ext fit my needs at a fair price. She answered all of my questions thoroughly and quickly.

Great team, easy to work with. I would highly recommend !

Bogart & Brownell of Maryland, Inc. provides a level of service that is beyond reproach. I've worked with them for the last two years, and when it comes to teamwork, customer obsession, and making my company feel valued, no team has done a finer job. I feel valued as a customer; I've never questioned my choice or had buyer's remorse about choosing Bogart & Brownell for my insurance needs. Ben Warnquist goes above and beyond for his clients, and it's clear he is part of a team that values their customers.

I have been with Erie Insurance through Bogart & Brownell of Maryland since 2018 and I cannot say enough great things about my experience. My agent Nicole Valerio has been absolutely wonderful to work with from day one. She is responsive, professional, and has never once made me feel like I was asking too much, no matter how many questions I had. When I needed help, she was always available. When she wasn’t available, she made sure someone else was there to assist me seamlessly. That kind of service is hard to find. I recently went through a tough financial season and had to review all of my policies closely for the first time. Nicole walked me through everything patiently and transparently, helping me understand exactly what coverage I have and what options were available to me. I feel so much more informed and confident about my policies now. I also had a basement flood claim that was handled smoothly and efficiently. Erie paid out without any hassle, which is exactly what you need when something stressful like that happens. If you’re looking for an insurance company and agent you can truly trust, I highly recommend Erie Insurance and Nicole Valerio at Bogart & Brownell of Maryland. Seven years strong and I have no plans of going anywhere!